Our Shoppers Most Asked Questions
- Shipping -
How fast are orders processed?
We process orders within 1-4 working days after receiving payment. Before the holidays, we process orders in up to 5 working days.
What is the shipping cost?
All orders over 65 EUR have free delivery
You can receive the product:
· At parcel pick up points Omniva or DPD 3 EUR
· Latvijas Pasts shipments in Latvia 3.50 EUR
· 7.50 EUR for Latvijas Pasts shipments abroad
· In our office in Riga, Cesvaines street 15A, room 203 EUR 0.00
How soon will I receive my order?
The delivery time of the order depends very much on the chosen supplier. Usually, Omniva or DPD orders are delivered within 1-3 days after dispatch, and Latvijas Pasts up to 5 days.
- Products -
Can I return the product?
Yes, you can always return and exchange your order if the size or color does not suit you. However, it is your responsibility to return the product within 14 days of sending the cancellation form by sending it to the Omnivas parcel box at Riga TC A7, phone +371 27166555, or by returning it to our office in Riga, Cesvaines iela 15A - Cabinet 203.
It is our duty to refund you all the contributions you made as soon as possible, but not later than within 14 calendar days from the day you sent a written refusal.
Can I personalize my order?
We are always open to new and personal ideas by emailing us at firstname.lastname@example.org.
Can I send a gift to friends and family?
In the order delivery box, indicate your friend's or family member's name, surname, and phone number. Although we are environmentally friendly and do not send invoices with the order, you will receive it electronically in your email after placing the order.
Are there family discounts available for multiple purchases?
Yes, we are a family-friendly company. When taking two or more hats, a -10% discount is available, automatically given at the time of checkout.
Can Babush wear clothes also be viewed in other shops in Latvia?
You can find our clothes in Latvian design stores:
· KUULD, Kuldīga, Baznīcas iela 27
· DANIELA ROTASLIETAS Valmiera, Rīgas iela 4, TC Valleta
· LA FONTANA Tukums, Brivibas square 2